Hacking the Help Desk - Warren Fish

Hacking the Help Desk...

• A discussion regarding...
  • thinking like an attacker...
  • phishing, vishing, and abusing the help desk...
  • things that keep infosec people up at night...
  • potential risks that are generally well known by the help desk but not the CISO...
  • basic cyber hygiene...
  • how to make internal audit your best friends...

Speaker:

Warren Fish

TEKsystems Principle Consultant

Black Hills Corporation

Bio:  

Warren is a seasoned IT leader with 25 years of IT and information security management experience.  He has worked for multiple military, government, and corporate organizations including United States Strategic Command, United States Cyber Command, the Defense Intelligence Agency, the Office of Naval Intelligence, Booz Allen Hamilton, ACI Worldwide, & most recently Black Hills Energy.  He has supported these organizations in a number of capacities including consultant, manager, adviser, advocate, lobbyist, and auditor. He is a member of the ISACA Omaha Chapter, NebraskaCERT, the National Cyber Security Alliance (NCSA), (ISC)2 Omaha Chapter, and a part-time board member of the FBI's Nebraska InfraGard Chapter.  Warren holds B.S. degree from the University of Nebraska in addition to the CISA, CRISC, CISM, GSEC, and GCCC certifications.  

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