• HDI Community


HDI Nebraska provides a collaborative communications network for our members in the region. The group focuses on the sharing of knowledge, experiences, and techniques that are used to improve your skills. You will meet company representatives from across the state, discover future directions and provide feedback to your peers across industries. 

Nominations are Open! 

Validation feels pretty good, doesn't it? Acknowledgement and celebration goes a long way toward keeping employees satisfied, teams performing at a high level, and leadership engaged.

Each year, HDI honors the very best in the technical support and service management profession, recognizing the individuals, teams, and organizations that have achieved and maintained the highest standards of quality and customer satisfaction. Every finalist gets one free pass to attend the award ceremony, hosted at one of HDI's two annual events.




This award recognizes the support industry’s top frontline analysts, generalists who possess the knowledge and skills required to provide quality service and support for internal or external customers. The ideal candidates have a positive attitude, demonstrate a commitment to excellent service, and consistently exceed performance objectives. Nominees will be judged on key qualities and characteristics, including:

Problem-solving skills

Customer service skills

Commitment to teamwork

Communication and interpersonal skills


This award recognizes the support industry’s top technicians, specialists who possess the knowledge and skills required to provide remote and hands-on service and support. The ideal candidates have exemplary people skills, advanced technical skills, a commitment to providing excellent service, and a record of consistently exceeding performance objectives. Nominees will be judged on key qualities and characteristics, including:

Technical aptitude

Troubleshooting and problem-solving skills

Commitment to teamwork

Adaptability and flexibility

Communication and interpersonal skills 



Deadline to nominate is October 31, 2019


Memorial Stadium Tour

For our August meeting we toured Memorial Stadium and learned about the technology used during a Husker Football game. Just one of the perks of being an HDI Nebraska Member!

Congratulations to our Winners!


Analyst of the Year

Mat Pegler - Nelnet


Desktop Support Technician of the Year

Josh Wordlaw - Nelnet

Join today and take advantage of new member benefits

Member discounts, exclusive content, up-to-the-minute notifications and more.


What We Do

As the world’s largest technical service and support association, we focus on creating connections with people though events, services, and resources. Our network of local chapters is a convenient and dynamic way to collaborate with like-minded professionals in the IT Service Management and Technical Support communities.


Join our association today, and gain access to all our extensive member benefits/discounts.


Make connections with other members and learn something new at our chapter meetings. 


Post a job on behalf of your company, or search for your next job down your career path.

Our Events

Learn about local chapter events. Don't miss out on the adventure with your peers and other industry professionals.

Live Streaming Meetings

Want to attend one of our meetings, but can't make it in person? If you are registered, you will receive a link to watch our Live Stream during the meeting.

Still can't make it? You will also receive a link to the recording of the meeting to watch at your convenience.